Water damage restoration is an extremely difficult process. Typically, one must hire a professional team to perform the complete water damage restoration process. How do I know this you may ask. It was a complicated set of circumstances that occurred while I was basically watching
my neighbors condominium here in Henderson while they were away for a couple of months. The condominium upstairs from their unit had been vacant for a few months and no one was checking on it. As I was passing by the garage door of my neighbors unit here at Resort Villas, I noticed water all along the base of the door. I decided to open the door with my code that the neighbors provided me with and the garage was totally flooded. I ran back to my place and grabbed the key to the garage door leading into the condo. Much to my surprise, it was if it was raining from the ceiling and water simply rushed over my feet. I’d say there was about a foot and a half of water throughout the entire unit. I knew at that time I needed to call in a professional water damage restoration crew to handle this damage.
The first thing I did was to call over to the professionals here in Las Vegas. The team over at Las Vegas Environmental Pros came highly recommended to me by another neighbor that was trying to help me get a grasp on where the water was coming from. Their water damage restoration team was very quick to respond and the first thing we did was to locate the source of the water. We quickly realized that it was coming from the unoccupied unit above and literally had to break in the property to locate the water. It was absolutely unbelievable as to what we discovered. The reservoir for the toilet bowl actually cracked open leaving the toilet rushing water everywhere. The water damage restoration team was quick to immediately turn the water off and eliminate any further water from coming through the ceiling. That unit was totally damaged and the water damage restoration team would later be working on the unit once the owner gave them permission.
Now that we had discovered the water source it was time to start the water damage restoration process. Locating the source of either a flood or leak is always the first stage of the water damage restoration. They were literally using a large squeegee to push the water out of the front door, the garage and the back sliding door. Of course, they had to initially cut power and gas so that no one was injured in the property. I’m lucky that I didn’t have anything happen to me once I originally opened that door from the garage. I did take video to send to the owners and they were totally freaking out.
I have got to say that this has been a total ridiculous experience that I hope my husband and I never have to go through. The water damage restoration project has taken almost a complete month and thanks to the great team at Las Vegas Environmental Pros for working their magic with the insurance company as they would have drawn out this process way longer. Their long time relationship with major insurance businesses really played a big part in the water damage restoration process. We got everything back to new and the condo actually looked like it was brand new. Good job to all that helped out along the way.
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